Sunday, November 29, 2009

UCCX7-002 UCCX & CUCM Integration; UCCX User Management.

UCCX7-002 UCCX & CUCM Integration; UCCX User Management.

Adding UCCX Users
UCCX Integration with CUCM
Associating UCCXUser with UCCX.

Here is the video

Hope ths helps
Happy Labbing

Wednesday, November 25, 2009

UCCX7-001: CUCM phones and Users.

UCCX7.0-001 Lab

VMware image needed

Adding Phones on CUCM
Adding Users(Agent login) on CUCM

Here is a video

Happy Labbing

Wednesday, November 11, 2009

CUCM02 - Region and Codec Labs

Region Configuration

Use regions to specify the voice codec used for calls within a region and between existing regions. The voice codec determines the type of compression and maximum amount of bandwidth used per call.

Use the following procedures to add, update, or delete regions:

•Adding a Region

•Updating a Region

•Deleting a Region

•Region Configuration Settings

Here is the video

Happy Labbing

Tuesday, November 10, 2009

Avaya Training: Troubleshooting with List Trace on Avaya Communication Manager (ACM)

Use the command List Trace to troubleshoot Stations, VDN's and Trunk Groups on Avaya Communication Manager. Need training on Avaya systems and applications? Go to to get more information on Cross University.

Happy Labbing

Avaya One-X Quick Edition

See how easy it is to install a Avaya One-X Quick Edition VoIP phone system.

Happy Labbing

Wednesday, November 4, 2009

Cisco Unified Mobility Advantage 7.1.3 on VMWare

Cisco Unified Mobility Advantage 7.1.3 on VMWare

To install this following is the configuration.

I have Computer (desktop) with following configurations
1. Pentium 4 2.8 GHZ Intel Core 2 Duo.
2. 3.0 GB DDR2 RAM
3. 500 GB SATA HDD with 7500 RPM
4 1 Realtek Fast Ethernet Card
5. XP SP2
6. VMware Sever 1.0.6

VMWare Configuration
1. 1024 MB of RAM (after installation can be reduced to 712mb. for normal functions)
2. 100 GB of HDD with files splited into 2GB files Size (helps in Memory management)
3. Ethernet Card into Brigde mode with Network Subnet as Same as the HOST machine.

Here is a Video for installation

Cisco Unified Mobile Communicator for Nokia
Mike Coffin, Mobility Product Manger at Cisco, showing an overview of Cisco Unified Mobile Communicator 7 for Nokia smartphones. For more information visit

Hope this helps
Happy Labbing

Note: Need Feedback on the movie quality. I am thinking of going to OSCARS :D