Cisco Voice GNS3 and VMware Labs and more....

The Secret Life of an Analog Voice Port

2011-08-16T11:43:00.000-07:00

Below are links to a few of his video tutorials that are very helpful. Thanks to creator of these wonderfull videos.

Happy Labbing :D

Let's Get D-I-G-T-A-L (Configuration)

2011-08-16T11:39:00.000-07:00

Below are links to a few of his video tutorials that are very helpful. Thanks to creator of these wonderfull videos.

Part II

Happy Labbing :D

The Three Most Challenging QoS Topics - Part 3

2011-08-16T11:35:00.000-07:00

Below are links to a few of his video tutorials that are very helpful. Thanks to creator of these wonderfull videos.

Part II

Happy Labbing :D

QoS Lab 4 - AutoQoS VoIP (Switch)

2011-08-16T11:30:00.000-07:00

Below are links to a few of his video tutorials that are very helpful. Thanks to creator of these wonderfull videos.

Happy Labbing :D

QoS Lab 2 - AutoQoS VoIP (Router)

2011-08-16T11:27:00.000-07:00

Below are links to a few of his video tutorials that are very helpful. Thanks to creator of these wonderfull videos.

Happy Labbing :D

QoS Lab 1 MQC

2011-08-16T11:25:00.000-07:00

Below are links to a few of his video tutorials that are very helpful. Thanks to creator of these wonderfull videos.

Part II

Happy Labbing :D

Switch-Based Classification and Marking

2011-08-16T11:21:00.000-07:00

Below are links to a few of his video tutorials that are very helpful. Thanks to creator of these wonderfull videos.

Happy Labbing :D

Configuring an H.323 Gateway

2011-08-16T11:19:00.001-07:00

Below are links to a few of his video tutorials that are very helpful. Thanks to creator of these wonderfull videos.

Configuring CUCME-Based SRST

2011-08-16T11:16:00.000-07:00

Below are links to a few of his video tutorials that are very helpful. Thanks to creator of these wonderfull videos.

Globalizing and Localizing Caller ID

2011-08-16T11:13:00.000-07:00

Below are links to a few of his video tutorials that are very helpful. Thanks to creator of these wonderfull videos.

Happy Labbing :D

Providing Redundancy with SRST and MGCP Fallback

2011-08-16T11:07:00.000-07:00

Below are links to a few of his video tutorials that are very helpful. Thanks to creator of these wonderfull videos.

Happy Labbing :D

H.225 Gatekeeper-Controlled Trunk Configuration

2011-08-16T10:54:00.000-07:00

See how easy it is to H.225 Gatekeeper-Controlled Trunk Configuration Quick Edition.

Below are links to a few of his video tutorials that are very helpful. Thanks to creator of these wonderfull videos.

Happy Labbing :D

CUE Installation and Configuration.

2011-08-16T10:30:00.000-07:00

See how easy it is to install a Cisco Unity Express Quick Edition.

Below are links to a few of his video tutorials that are very helpful. Thanks to creator of these wonderfull videos.
Part I

Part II

Part III

Happy Labbing :D

UCCX7.0-009 UCCX System SQL DB Tools Installation.

2009-12-30T22:27:00.000-08:00

UCCX7.0-009 UCCX System SQL DB Tools Installation.
------------------------------------------------------------------------------------

PS. DO NOT try this at WORK. Results Will Be VERY DANGEROUS. ALWAYS follow CISCO GUIDELINES.

VMware image needed
---------------------
1. UCCX

Steps
-----------
Installing SQL 2000 Server On UCCX machine.

View inside the UCCX System Database

Querying Database.

Hers is video
------------------
http://rapidshare.com/files/324791842/UCCX09.mp4

Happy Labbing

UCCX7.0-008 Custom Script With ARS & TTS

2009-12-24T00:59:00.000-08:00

UCCX7.0-008 Custom Script With ARS & TTS

----------------------------------------------

VMware image needed
---------------------
1. CUCM
2. UCCX
3. Win2k with SQL Sever (as Customer DB)

Steps
-----------
Creating ODBC System DSN (data source name) on UCCX Server.
Integrating DSN to UCCX.
Querying Database.

Creating Custom Script
Add menus
Create and Upload Custom Prompts.
Creating variables
Add "Customer Input Value" Components
Add DB Access Components.
Run Customer Query the Customer DB for values.
Use Loop
Add ARS and TTS feature. Use it respond to customer query.(automed response/Self Service Syetems).
Use Agent Queue for non Automated Systems.

Hers is video
------------------
http://rapidshare.com/files/317738655/UCCX08.mp4

Happy Labbing

UCCX7.0-007 Customer SQL DB integration

2009-12-23T22:04:00.000-08:00

UCCX7.0-007 Customer SQL DB integration
----------------------------------------------

VMware image needed
---------------------
1. CUCM
2. UCCX
3. Win2k with SQL Sever (as Customer DB)

Steps
-----------
Installing SQL 2000 Server.
Creating ODBC System DSN (data source name) on UCCX Server.
Integrating DSN to UCCX.
Querying Database.

Hers is video
------------------
http://rapidshare.com/files/312789041/UCCX07.mp4

Happy Labbing

UCCX7.0-006 UCCX Script Editor

2009-12-21T20:13:00.000-08:00

UCCX7.0-006 UCCX Script Editor
-------------------------------------

VMware image needed
---------------------
1. CUCM
2. UCCX

Steps
---------------
Creating a New Script
Using Prompts.
Using Menu.
Usig Variables.
Using Lables
Using Goto.
Assign in Agent Queue to the Script
Saving the Script.
Uploading the Script on UCCX.
Associating the Script to the UCCX Agent CSQ.
Testing the Script.

Hers is video
------------------
http://rapidshare.com/files/312753862/UCCX06.mp4

Happy Labbing

UCCX7.0-005 UCCX IP Phone Agent Service

2009-12-14T00:09:00.000-08:00

UCCX7.0-005 UCCX IP Phone Agent Service

VMware image needed
---------------------
1. CUCM
2. UCCX

Steps
-----------
Enable IP Phone Agent Service
Queue Calls Status
Agent State : Ready/ Not Ready / Work, Using IPPA service.

Hers is video
------------------
http://rapidshare.com/files/312718702/UCCX05.mp4

Happy Labbing

UCCX7.0-004 UCCX Script Editor

2009-12-09T17:48:00.000-08:00

UCCX7.0-004 UCCX Script Editor

VMware image needed
---------------------
1. CUCM
2. UCCX

Steps
-----------
Installing UCCX Script Editor
Overview of scripts
Testing a System built Script
Agent Read/Not Ready/ Work States.
Reactive Debug of script.

Here is a video
-------------------
http://rapidshare.com/files/312625928/UCCX04.mp4

Happy Labbing

UCCX7.0-003: Call flow Application Creation.

2009-12-01T20:45:00.000-08:00

UCCX7.0-003: Call flow Application Creation.
---------------------

VMware image needed
---------------------
1. CUCM
2. UCCX

Steps
-----------------------
UCCX Users Management
Creating Call Control group CTI ports
Using RmCm Wizards
Creating SKILLS
Creating Agent Groups
Call Routing based on Agent Grp Assignment
Call Routing based on Agent Skills
Creating Customer Queue
Creating Teams
Creating Applications
Creating a Trigger
Downloadin and Installing CAD (cisco agent desktop)
Testing a call flow.

Here is a video
-------------------
http://rapidshare.com/files/312603013/UCCX03.mp4

Happy Labbing

UCCX7-002 UCCX & CUCM Integration; UCCX User Management.

2009-11-29T20:14:00.000-08:00

UCCX7-002 UCCX & CUCM Integration; UCCX User Management.
-----------------------------------------------------------

Adding UCCX Users
UCCX Integration with CUCM
Associating UCCXUser with UCCX.

Here is the video
---------------------
http://rapidshare.com/files/312354071/UCCX02.mp4

Hope ths helps
Happy Labbing

UCCX7-001: CUCM phones and Users.

2009-11-25T22:51:00.000-08:00

UCCX7.0-001 Lab
---------------------

VMware image needed
---------------------
1 CUCM

Steps
-----------------------
Adding Phones on CUCM
Adding Users(Agent login) on CUCM

Here is a video
-------------------
http://rapidshare.com/files/312344592/UCCX01.mp4

Happy Labbing

CUCM02 - Region and Codec Labs

2009-11-11T21:21:00.001-08:00

Region Configuration
-----------------------------

Use regions to specify the voice codec used for calls within a region and between existing regions. The voice codec determines the type of compression and maximum amount of bandwidth used per call.

Use the following procedures to add, update, or delete regions:

•Adding a Region

•Updating a Region

•Deleting a Region

•Region Configuration Settings

Here is the video
------------------------
http://rapidshare.com/files/299543697/Region-n-CODEC.mp4

Happy Labbing

Avaya Training: Troubleshooting with List Trace on Avaya Communication Manager (ACM)

2009-11-10T22:41:00.000-08:00

Use the command List Trace to troubleshoot Stations, VDN's and Trunk Groups on Avaya Communication Manager. Need training on Avaya systems and applications? Go to www.crosstelecom.com/CrossUniversity to get more information on Cross University.

Happy Labbing

Avaya One-X Quick Edition

2009-11-10T22:35:00.000-08:00

See how easy it is to install a Avaya One-X Quick Edition VoIP phone system.

Happy Labbing

Cisco Unified Mobility Advantage 7.1.3 on VMWare

2009-11-04T05:24:00.000-08:00

Cisco Unified Mobility Advantage 7.1.3 on VMWare

To install this following is the configuration.

I have Computer (desktop) with following configurations
1. Pentium 4 2.8 GHZ Intel Core 2 Duo.
2. 3.0 GB DDR2 RAM
3. 500 GB SATA HDD with 7500 RPM
4 1 Realtek Fast Ethernet Card
5. XP SP2
6. VMware Sever 1.0.6

VMWare Configuration
------------------------
CUMA7.0 VM
---------
1. 1024 MB of RAM (after installation can be reduced to 712mb. for normal functions)
2. 100 GB of HDD with files splited into 2GB files Size (helps in Memory management)
3. Ethernet Card into Brigde mode with Network Subnet as Same as the HOST machine.

Here is a Video for installation
__________________________________
http://rapidshare.com/files/300439414/CUMA7-Install.mp4

Cisco Unified Mobile Communicator for Nokia
---------------------------------------------------
Mike Coffin, Mobility Product Manger at Cisco, showing an overview of Cisco Unified Mobile Communicator 7 for Nokia smartphones. For more information visit http://www.cisco.com/go/mobileuc

Hope this helps
Happy Labbing

Note: Need Feedback on the movie quality. I am thinking of going to OSCARS :D

UCCX7.0 Windows 2003 Activation.

2009-10-26T16:09:00.000-07:00

UCCX7.0 Windows 2003 Activation.

To install this following is the configuration.

I have Computer (desktop) with following configurations
1. Pentium 4 2.8 GHZ Intel Core 2 Duo.
2. 3.0 GB DDR2 RAM
3. 500 GB SATA HDD with 7500 RPM
4 1 Realtek Fast Ethernet Card
5. XP SP2
6. VMware Sever 1.0.6

Perquisites software
----------------------
1. Cisco OS 2003.
2. Windows OS 2003 with valid windows key.
3. UCCX 7.0

VMWare Configuration
------------------------
UCCX7.0 VM
---------
1. 2048 MB of RAM (after installation can be reduced to 712mb. for normal functions)
2. 100 GB of HDD with files splited into 2GB files Size (helps in Memory management)
3. Ethernet Card into Brigde mode with Network Subnet as Same as the HOST machine.

Steps of Installation
----------------------
1. Install cisco os 2003.
2. After cisco os is installed, Boot the image with Windows 2003 disk. Do a setup (repair).
3. Porvide the Windows 2003 Valid key when prompted.
3. Install UCCX.

Here is a Video for installation
----------------------------------
UCCX7 Win2k3Activation With Cisco OS 1.2
____________________________________________
http://rapidshare.com/files/298351950/UCCX7.Win2k3Activation.mp4

UCCX7 Win2k3Activation with Cisco OS 1.4
___________________________________________________
http://rapidshare.com/files/298944536/UCX7-CiscoOS1.4Win2k3Activation.mp4

Hope this helps.
Happy labbing

Installing CUCM 7 Pub and Sub on VMware

2009-10-23T19:42:00.000-07:00

To install this following is the configuration.

I have Computer (desktop) with following configrations
1. Pentium 4 2.8 GHZ Intel Core 2 Duo.
2. 3.0 GB DDR2 RAM
3. 500 GB SATA HDD with 7500 RPM
4 1 Realtek Fast Ethernet Card
5. XP SP2
6. VMware Sever 1.0.6

VMWare Configuration
------------------------
CUCM Pub VM
---------
1. 1024 MB of RAM (after installation can be reduced to 512mb. for normal functions)
2. 100 GB of HDD with files splited into 2GB files Size (helps in Memory management)
3. Ethernet Card into Brigde mode with Network Subnet as Same as the HOST machine.

CUCM Sub VM
---------
1. 1024 MB of RAM (after installation can be reduced to 512mb. for normal functions)
2. 100 GB of HDD with files splited into 2GB files Size (helps in Memory management)
3. Ethernet Card into Brigde mode with Network Subnet as Same as the HOST machine.

The most important
------------------
you need to manully add the Sub on the pub, via web admin.

here is a Video for installation
----------------------------------
http://rapidshare.com/files/297089369/CUCM-PUB-n-SUB.mp4

Installing CUCM Publisher in VMware
--------------------------------------

Installing a CUCM 7x Subscriber in ESX 3i Server
------------------------------------------------------

Hope this helps.
Happy labbing

CCIE Voice Lab v3.0 Equipment and Software List

2009-10-18T07:01:00.000-07:00

Lab Equipment:

Cisco MCS-7845 Media Convergence Servers
Cisco 3825 Series Integrated Services Routers (ISR)
Cisco 2821 Series Integrated Services Routers (ISR)
ISR Modules and Interface Cards+ VWIC2-1MFT-T1/E1
- PVDM2
- HWIC-4ESW-POE
- NME-CUE
Cisco Catalyst 3750 Series Switches
IP Phones and Soft Clients
Software Versions

Any major software release which has been generally available for six months is eligible for testing in the CCIE Voice Lab Exam.

Cisco Unified Communications Manager 7.0
Cisco Unified Communications Manager Express 7.0
Cisco Unified Contact Center Express 7.0
Cisco Unified Presence 7.0
Cisco Unity Connection 7.0
All routers use IOS version 12.4T Train.
Cisco Catalyst 3750 Series Switches uses 12.2 Main Train
Network Interfaces

Fast Ethernet
Frame Relay
Telephony Interfaces

T1
E1

Meeting Place Express 2.1.1.2 on VMWare

2009-10-09T08:11:00.000-07:00

GNS3---QOS NBAR----Lab

2009-10-02T11:11:00.000-07:00

Most CCIE’’s and CCIE candidates feel QoS is their hardest topic. if you ask me "yes it is". However to make thing easier, i have simulated an QOS lab on GNS3 which show how easily one can make a QOS LAB with GNS3.

I have impelemented the NBAR QOS for the demo.

I have Computer (desktop) with following configrations
1. Pentium 4 2.8 GHZ Intel Core 2 Duo.
2. 3.0 GB DDR2 RAM
3. 500 GB SATA HDD with 7500 RPM
4 1 Realtek Fast Ethernet Card
5. XP SP2
6. VMware Sever 1.0.6

CUCM VM
---------
1. 512 MB of RAM
2. 80 GB of HDD with files splited into 2GB files Size (helps in Memory management)
3. Ethernet Card - Custome VMNET1 HOST ONLY .Connected to HQ Router on GNS3.
4. IP Address Subnet - 192.168.2.X 255.255.255.0 (/24)

XP VM
-------
1. 256 MB of RAM
2. 80 GB of HDD with files splited into 2GB files Size (helps in Memory management)
3. Ethernet Card - Custome VMNET2 HOST ONLY. Connected to Branch router on GNS3.
4. IP Address Subnet - 10.10.210.X 255.255.255.0 (/24).

Here is the link
---------------------
GNS3-QOS-NBAR-Lab-01.avi
--------------------------
http://rapidshare.com/files/287797132/GNS3-QOS-NBAR-Lab-01.avi

Some Basics of QOS

QOS Tutorials Part01
QOS tutorials Part2

Happy Labbing

CUPS 7 Delpoyment Integration with CUCM

2009-08-02T02:49:00.000-07:00

To install this following is the configuration.

I have Computer (desktop) with following configrations
1. Pentium 4 2.8 GHZ Intel Core 2 Duo.
2. 3.0 GB DDR2 RAM
3. 500 GB SATA HDD with 7500 RPM
4 1 Realtek Fast Ethernet Card
5. XP SP2
6. VMware Sever 1.0.6

VMWare Configuration
------------------------
CUPS VM
---------
1. 712 MB of RAM
2. 100 GB of HDD with files splited into 2GB files Size (helps in Memory management)
3. Ethernet Card into Brigde mode with Network Subnet as Same as the HOST machine.

ADS VM
---------
1. 256 MB of RAM
2. 80 GB of HDD with files splited into 2GB files Size (helps in Memory management)
3. Ethernet Card into Brigde mode with Network Subnet as Same as the HOST machine.
4. ADS installed on Windows 2003 Server
5. DNS Server Installed and Records Updated with CUCM and CUPS.

CUCM VM
---------
1. 512 MB of RAM
2. 80 GB of HDD with files splited into 2GB files Size (helps in Memory management)
3. Ethernet Card into Brigde mode with Network Subnet as Same as the HOST machine.
4. LDAP enabled with the Windows 2003 ADS Server

The most important component for this one need to have DNS names resolved. SIP works with DNS extensively.

here is a Video for installation
----------------------------------
http://rapidshare.com/files/262259332/CUPS-full.mp4

Hope this helps.
Happy labbing

CUCM 7 + LDAP + ADS integration.

2009-07-01T02:19:00.001-07:00

The Cisco Unified Communcation Manager 7.0 and Windows Active Directory Service Integration.

This lab shows how one can integrate the windows ADS on the Linux based CUCM/UCCX/CUPS 7.0 for User Management from Windows Enterprise Network.

This integration take help of LDAP (Lightweight Directory Access Protocol). For more information on LDAP follow the Wiki-link :-

WIKI

following link is GUI Web tool (webmin) built on LDAP components

GUI Web tool DEMO

LDAP Parameter which are used in CUCM with their Values.

Windows Domain : chikkis.com
Windows Enterprise Administrator Password :- chikki123
LDAP Server Information - Host Name or IP Address for Server :- 192.168.2.9
Organizational Unit : IT

1. LDAP Manager Distinguished Name

Administrator@chikkis.com
cn=Administrator,cn=Users,dc=chikkis,dc=com

2.LDAP Password

chikki123

3. LDAP User Search Base

cn=Users,dc=chikkis,dc=com
OU=IT,dc=chikkis,dc=com this is used when you have OU in ADS Structure needs to be imported to CUCM.

4. LDAP Server Information - Host Name or IP Address for Server

192.168.2.9

To install this following is the configuration. I have Computer (desktop) with following configrations
1. Pentium 4 2.8 GHZ Intel Core 2 Duo.
2. 3.0 GB DDR2 RAM
3. 500 GB SATA HDD with 7500 RPM
4 1 Realtek Fast Ethernet Card
5. XP SP2
6. VMware Sever 1.0.6

VMWare Guest Instance
-----------------------
1. CUCM 7.0
2. Windows 2003 Server

VMWare Configuration
------------------------
CUCM 7.0
----------
1. 1 GB of RAM
2. 80 GB of HDD with files splited into 2GB files Size (helps in Memory management)
3. Ethernet Card into Brigde mode with Network Subnet as Same as the HOST machine.

Windows Server
----------------
1. 256 MB of RAM
2. 80 GB of HDD with files splited into 2GB files Size (helps in Memory management)
3. Ethernet Card into Brigde mode with Network Subnet as Same as the HOST machine.

Here is the link
-------------------
CUCM-LDAP-ADS
------------------
http://rapidshare.com/files/250580333/CUCM-LDAP-ADS.avi

Downloads: 144

hope this helps
Happy Labbing

Cisco Emergency Responder 7.0 on VMWare

2009-06-30T21:42:00.000-07:00

MS Office Communication Server (OCS) Std Ver on VMWare.

2009-05-30T01:49:00.000-07:00

To install this following is the configuration.
I have Computer (desktop) with following configrations
1. Pentium 4 2.8 GHZ Intel Core 2 Duo.
2. 3.0 GB DDR2 RAM
3. 500 GB SATA HDD with 7500 RPM
4 1 Realtek Fast Ethernet Card
5. XP SP2
6. VMware Sever 1.0.6

VMWare Configuration
------------------------
We need 3(three) instance of 2003 Windows Machines for this lab. The instance which need to me made for following
1. Domain Server (with ADS for the enterpise)
2. OCS Sever. This is also added to the Domain. It is used for installing the OCS server on it.
3. Media Sever. This is also added to the Domain. It is used for adding Audio and Video Service to the network.

All the VM Machine will Have same configuration for Hardware. following is the configuration

1. 1 GB of RAM
2. 80 GB of HDD with files splited into 2GB files Size (helps in Memory management)
3. Ethernet Card into Brigde mode with Network Subnet as Same as the HOST machine.

Here is the link
-------------------
http://rapidshare.com/files/232788737/MS-OCS-01.avi

hope this helps
Happy Labbing
Chikkis

Cisco Unified Contact Center 7.0 (UCCX7.0) on VMWare.

2009-05-30T01:43:00.000-07:00

Cisco Unified Presence 7.0 on VMWare

2009-05-30T01:21:00.001-07:00

Cisco Unity Connection 7.0 on VMWare.

2009-05-30T01:01:00.000-07:00

if you want to install the cisco unity connection for home lab you can do it on VMware machine.
i have configured my vmware with the following hardware.

I have Computer (desktop) with following configrations
1. Pentium 4 2.8 GHZ Intel Core 2 Duo.
2. 3.0 GB DDR2 RAM
3. 500 GB SATA HDD with 7500 RPM
4 1 Realtek Fast Ethernet Card
5. XP SP2
6. VMware Sever 1.0.6

VMWare Configuration
------------------------
1. 1 GB of RAM
2. 80 GB of HDD with files splited into 2GB files Size (helps in Memory management)
3. Ethernet Card into Brigde mode with Network Subnet as Same as the HOST machine.

here is a Video for installation
----------------------------------
http://rapidshare.com/files/213530955/Cisco_Unity_Connection_7.0_Installation_on_VMWare.swf

Hope this helps.
Happy Labbing
Chikkis

Cisco Unified Communication Manager 7.0 on VMware

2009-05-24T07:39:00.001-07:00

I happen to get hands on CUCM7.0 and installed on VMWare

I have Computer (desktop) with following configrations
1. Pentium 4 2.8 GHZ Intel Core 2 Duo.
2. 3.0 GB DDR2 RAM
3. 500 GB SATA HDD with 7500 RPM
4 1 Realtek Fast Ethernet Card
5. XP SP2
6. VMware Sever 1.0.6

VMWare Configuration
------------------------
1. 1 GB of RAM
2. 80 GB of HDD with files splited into 2GB files Size (helps in Memory management)
3. Ethernet Card into Brigde mode with Network Subnet as Same as the HOST machine.

Here is video which show how you can do it too
http://rapidshare.com/files/213413428/Cisco_Unified_Call_Manager_7.0_Installation_on_VMWare.swf

Installing CUCM Publisher in VMware
----------------------------------------

Hope this helps
Happy labbing
Chikkis

Discovery of VMWare

2009-05-24T07:34:00.000-07:00

Discovery of the VMWare
-------------------------
I found it and i am glad i did :)

Download free VMWare Server version from VMWare official site
----------------------------------------------------------------
http://www.vmware.com/download/server/

Cisco-Voice GNS3 CME Startup Home Simulated Lab

2009-05-24T07:19:00.000-07:00

This is how all it started for me.

Watch Video
-----------------------
http://rapidshare.com/files/226931900/CCNA-Voice-GNS3-Sims-lab.avi

Download the kit
------------------
http://rapidshare.com/files/226817389/CCNA_Voice_Kit.rar

Download Tools of the KIT
--------------------------
GNS3
-------
http://www.gns3.net/download

7-Zip at Source Forge
--------------------------
http://www.7-zip.org/download.html

TFTP Sever Pumkin
-------------------------
http://kin.klever.net/pumpkin/binaries

IP Bule's VTGO softphone
---------------------------
http://www.ipblue.com/download.asp?product=vtgo

Other Resources
-----------------
1. Cisco IP Communicator v2.0 (Soft Phone)
2. c3725-adventerprisek9-mz.124-15.T5.bin (Router IOS)
3. cme-full-4.3.0.0.tar (CME image)

Some Tutorials
----------------
1. CISCO Intercative Mentor -VoIP
http://rapidshare.com/files/239627567/VoIP_CIM.iso
2. CCNA Voice CBT Nuggtes
3. Golbal knowledge
http://rapidshare.com/files/239802611/Global_Knowledge_VoIP.rar

try this too

hope this helps :)

for more info buzz me

Happy Labbing
Chikkis