UCCX7.0-005 UCCX IP Phone Agent Service
VMware image needed
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1. CUCM
2. UCCX
Steps
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Enable IP Phone Agent Service
Queue Calls Status
Agent State : Ready/ Not Ready / Work, Using IPPA service.
Hers is video
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http://rapidshare.com/files/312718702/UCCX05.mp4
Happy Labbing
Monday, December 14, 2009
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