Monday, December 21, 2009

UCCX7.0-006 UCCX Script Editor

UCCX7.0-006 UCCX Script Editor
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VMware image needed
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1. CUCM
2. UCCX

Steps
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Creating a New Script
Using Prompts.
Using Menu.
Usig Variables.
Using Lables
Using Goto.
Assign in Agent Queue to the Script
Saving the Script.
Uploading the Script on UCCX.
Associating the Script to the UCCX Agent CSQ.
Testing the Script.


Hers is video
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http://rapidshare.com/files/312753862/UCCX06.mp4











Happy Labbing

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